Get in Touch

Want to become a wholesale partner?

We'd love to partner with you too! 

Please take a look at our wholesale terms and conditions below and let us know if you have any questions.

Becoming a Stockist

• We strive to build great relationships and welcome input and feedback regarding our goods and services. 

• As we continue to grow and build our brand, we recognise the importance of our retailers and appreciate your interest in our products.

• Ihsan Kids is committed to producing high quality, sustainable unique products that will complement a variety of retailers. 

• We aim to build lifelong relationships with our retailers and are committed to delivering only the highest quality products and the highest quality service.

• Stockist are welcome within Australia or overseas.

Display & Packaging

• All Ihsan Kids products must be displayed and sold in their original packaging. 

• If you are selling Ihsan kids products online, credit must be given to Ihsan kids in the product description.

• Please let us know if you have any questions regarding our packaging.

Ordering & Payment

• 10 items minimum for opening orders.

• Orders can be made by email info@ihsankids.com

• Payments for orders are required to be made via 

                         direct deposit, credit card or Paypal. 

• Please note: we do not accept cheques.

Cancellations, Returns and Exchanges

• We ask that any cancellations or changes to your order be submitted via email within 24 hours of placing your order.

• Defective items may be exchanged for product or credit. 

• Damaged or defective merchandise must be reported within five days of receipt. 

• Refused packages will be charged full shipping, handling and any other charges incurred. 

• We do not accept returns on unsold merchandise. 

• All merchandise must be returned unopened, unused and it its original packaging.

Shipping

• All orders are shipped from our house in Eleebana, Australia. 

• Unless other arrangements have been made, orders ship via courier. 

• Please let us know if you'd like to request special shipping arrangements or if you'd like us to use your shipping account number. 

• Any duties or customs fees incurred are the responsibility of the retailer. 

• Invoices are sent via email at the time of shipment. 

• Shipping costs are charged at the time of order and will be included on your final invoice. 

Governing Law

• All work is copyright © Ihsan Kids. All rights reserved. 

• Work may not be reproduced, altered or used without written permission.

• In purchasing any Ihsan Kids products, you agree that the terms and conditions will be interpreted under the laws of Australia.

You can also contact us at info@ihsankids.com

We will be in touch with all the details.